Cookie Policy

Last Updated: September 10, 2026

This page explains how playtech uses cookies and similar data technologies to ensure our platform operates reliably and provides a personalized experience for our members.

What Are Cookies

Cookies are small text files that a website places on your computer or mobile device when you visit. They act as a memory for the site, allowing it to recognize your device and remember specific details about your visit. In addition to standard cookies, we may use similar technologies such as local storage (which saves data on your device for longer periods) and tracking pixels (tiny invisible images that signal when a page has been loaded).

For a gaming platform, these tools are vital. They allow the system to maintain a secure connection while you navigate the game lobby, ensuring you don't have to re-enter your credentials every time you move from one page to another. Without these technologies, many of the interactive features of our platform would cease to function correctly.

Types of Cookies We Use

We categorize the cookies used on our platform based on their purpose. This allows you to understand why certain data is being collected and how it impacts your use of the site.

How We Use Cookies

Account Authentication

We use cookies to keep you logged into your account as you move between different game categories.

Preference Memory

Cookies save your display settings and currency preferences, such as RM, for a consistent visual experience.

Security & Fraud Prevention

We monitor session data to detect multi-account abuse and protect against unauthorized access attempts.

Traffic Analysis

We measure which pages are most frequently accessed to improve the layout of the playtech platform.

Third-Party Cookies

While we manage the primary cookies on our site, some cookies are placed by our external service providers. These typically fall into three categories: analytics partners who help us track site performance, advertising networks that manage promotional content, and specialized payment or security firms that assist with fraud prevention during MYR transactions. Each of these providers operates under its own privacy and cookie policies, which we encourage you to review if you wish to opt out of their specific tracking.

How to Manage or Disable Cookies

You have full control over the cookies stored on your device. Most modern browsers provide a centralized menu to manage these settings. Here is a general guide on where to find these options:

Google Chrome

Settings > Privacy and Security > Third-party cookies

Safari

Settings > Safari > Advanced > Website Data

Mozilla Firefox

Settings > Privacy & Security > Cookies and Site Data

Microsoft Edge

Settings > Cookies and site permissions > Manage and delete cookies

You may also use "Incognito" or "Private" browsing modes, which delete cookies automatically once the window is closed. However, please be aware that these modes do not prevent the initial placement of cookies during your session.

Important Notice: Blocking all cookies, including essential ones, will prevent the platform from functioning. You will be unable to maintain a session, meaning the login and deposit processes will not work.

Cookie Consent & Your Choices

Your primary method of controlling cookies is through your browser settings as detailed above. If the playtech platform presents a cookie notification, you may use it to set your initial preferences. You can typically revisit these choices by clearing your browser cache or adjusting your privacy settings. Where provided by applicable laws in Malaysia, you may have rights to access, correct, or request the deletion of data collected via these technologies. For more comprehensive details on our general operational rules, please refer to our Terms & Conditions.

Updates to This Cookie Policy

We may update this policy periodically to reflect changes in technology or legal requirements. When we make adjustments, we will update the "Last Updated" date at the top of this page. We encourage you to check this page occasionally to stay informed about how we handle your data.

Contact Information

If you have questions regarding our use of cookies or wish to discuss your data preferences, please reach out to our customer support team through the Support Center or by sending an email to the address listed in the website footer.